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Troubleshooting

When something does not look right: fixes for the common problems, and how to reach us.

Shopping is not part of 4Rochester. It runs on 4search.com. You can read this guide here, and use Shopping on 4search.com.
Start here Shopping: compare store prices in one search One search checks many stores at once, groups the same product together and shows each store's price, shipping and condition; you buy on the store's own site. 3 min read

All guides in this section

  1. Search Shopping and read the results What to type in Shopping, how offers are grouped into products, and what each part of a product card means, from price to the store rating. 4 min read
  2. Sort and narrow the Shopping results Sort store prices by best match, lowest price or most stores, show only new items, and type a price range or a condition such as refurbished. 2 min read
  3. A product's prices at each store The comparison page lists every store's offer for one product: price, shipping, total, condition and when it was checked, cheapest new first. 3 min read
  4. Which stores Shopping checks, including specialty stores Each search asks the big general stores plus specialist shops that sell what you typed; the line above the results names who answered. 2 min read · Intermediate
  5. How fresh the prices are, and what to do when a store's price differs Every price says when it was checked. Here is what that time means, why a store's own price can differ, and what to do before you buy. 2 min read
  6. Store links and commissions Some store links earn 4Search a commission at no cost to you. What that means, what it never changes, and where to read the full disclosure. 3 min read